Refund & Cancellation Policy
Understanding our refund and cancellation terms for subscriptions and services.
Subscriptions
All subscription fees (monthly, half-yearly, annual) are non-refundable once the service period has begun.
Cancellation Policy
You may cancel your subscription anytime by contacting support. Cancellations will prevent renewal but will not trigger refunds for unused periods.
One-Time Services & Add-Ons
Payments for design upgrades, e-commerce setups, 360° shoots, and other one-time services are non-refundable once work has commenced.
If you cancel before work begins, a full refund will be issued.
Free Plan
Our Free Plan is provided without charge. Upgrades from Free to Paid Plans are subject to the above refund terms.
Service Issues
If you experience a technical issue caused by Svachalita that prevents service delivery, we will work to resolve it promptly. Refunds will be considered on a case-by-case basis.
Payment Disputes
If you believe you were charged in error, contact us within 7 days of the transaction.
Disputed payments may take up to 15 business days to review.
Mode of Refund
Approved refunds will be processed to the original payment method within 7–10 business days. Please note that it may take longer for some payment methods.
Modification of Terms
We reserve the right to modify these terms at any time. Updated versions will be posted on this page with the updated date.
Contact for Cancellations & Refunds
info@svachalita.in
Phone
+91 8290664340
Website
https://www.svachalita.in